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Test Results

Frequently asked questions


  1. Samples are typically received back in the lab after 4 days.
  2. The pre-paid business reply provided in the kit is not traceable, however, you may elect to add tracking or upgrade shipping at your own expense.
  3. Once in the vial, samples are valid for 30 days, no matter the temperature.
  4. When a sample is received in the lab, typically, it is tested within one business day.
  5. Results will follow shortly after testing is complete.

Results reporting:

  1. On the form that you mailed in with your sample, you may select to receive results via the HIPPA compliant email portal "Secure Drawer" or mailed.
  2. If you chose the email portal option, click here to sign in.
  3. Need help logging in? Visit our step by step blog here.

I received my kit from a health care provider, where are my results?

Contact your health care provider for results, it is Hakala Research's policy to report directly to the health care provider on record.